Viola koreana ‘Styletta’ Korean Violet

Description

About Our Plants

Rare Roots ships live, growing plants in one-quart pots all over the continental US. The rare exception is our slightly smaller 3.5″ inch pot, which will be labeled on a few product pages.

The plants are not guaranteed to be blooming when they arrive, and the foliage may need to be trimmed before shipping to fit them in the box safely.

Our Guarantee

We take great pride in growing and shipping healthy plants. Every order is carefully packed with the goal of ensuring your plants arrive in excellent condition and ready to thrive in your garden.

We guarantee that your plants will arrive in a healthy, suitable condition for planting. If your plants arrive damaged, in poor condition, or if you have any concerns about their condition or health upon arrival, please email [email protected] within 48 hours of delivery.

Please include:

• Photos of the plant(s)
• The plant name(s)
• Your order number

This allows us to document the issue and provide the best possible solution.

Please Note

• Damage to the shipping box alone is not grounds for a replacement. We guarantee the condition of the plants – not the shipping box.
• Broken stems, spilled soil, and spent blooms are common during shipping and are not typically harmful to the long-term health of the plant.
• A few days in transit without sunlight may temporarily affect the appearance of foliage or blooms. For the best results, unpack your plants immediately upon arrival and follow the care instructions included with your order.

Without photos taken during that timeframe, we are unable to offer a refund or replacement if the plant later fails to recover.

While we stand behind the quality of every plant we ship, we cannot offer long-term guarantees once plants have been planted. Weather, soil conditions, watering, wildlife, and many other factors outside our control all play a role in a plant’s long-term success.

If you ever have questions about planting, growing, or caring for your new perennials, we’re always happy to help. Feel free to reach out with photos – we’ll do our best to provide guidance and growing tips.